Plan the office around how people work, what the project must accomplish and what the budget can support. COI develops furniture-led layouts, room typicals, finish direction, product options and a practical path from early decisions to installation.
Serving office projects across New Hampshire and Greater Boston / Massachusetts, with qualified New England and multi-location support.
Scope: COI provides furniture-led workplace design and planning. Architectural, engineering, code, accessibility, permitting, construction and MEP responsibilities remain with the appropriate project professionals unless expressly included in writing.
Furniture-led office interior design turns workplace needs, a floor plan, budget and project constraints into a coordinated plan for how the office should function, look and be furnished. Depending on scope, that plan may include programming, furniture layouts, room typicals, 2D plans, 3D visualizations, finish direction, product options, furniture standards, preliminary budgets and a path into specification, procurement and installation.
Exact deliverables depend on the written project scope.
COI coordinates these interfaces. It does not replace the responsible teams.
These remain with the appropriate qualified professionals.
COI can join an existing project team or help a buyer define the furniture work before that team is complete. The first task is to make the responsibility map clear. For the background on definitions, roles and process, read what commercial office interior design includes.
Start before the product list is locked. Early furniture planning gives the team time to test rooms, technology, budget, finishes, existing assets and implementation constraints while changes are still manageable.
Translate an approved test fit, or an early lease plan, into a furniture program, room typicals, layouts, product direction and preliminary budget.
Identify what is not working, what can stay and what must change before buying replacement furniture.
Plan the new workplace while deciding which existing assets can be reused, reconfigured, moved or retired.
Plan for real work patterns and peak attendance instead of assuming every team needs the same desk-sharing model.
Create repeatable room and furniture typicals that can be adapted to local conditions, territory, budget and availability.
Solve a defined reception, conference, training, workstation, private-office, cafe, lounge, storage or privacy problem without losing sight of the larger workplace.
A useful office design connects people, activities, space, furniture, technology, budget and implementation. COI begins with the W.O.R.K.S. discovery framework.
Define what is not working today and what project decision must be made.
Understand who uses the office, when they are there, what work they do and what the peak day looks like.
Document lease, building, schedule, technology, accessibility, security, labor and change constraints.
Identify the allowance, decision makers, procurement route and approval milestones.
Review existing assets, future moves, repair and reuse opportunities, product documentation and end-of-use paths.
Six steps. Not every project receives every output, and the process does not run to one fixed universal duration.
Define the workplace problem, project stage, users, occupancy patterns, goals, restrictions, budget and target date.
Useful output · discovery summary and open-question log
Translate teams, roles, activities, headcount and special requirements into settings, rooms, quantities and adjacencies.
Useful output · room program, standards direction or application list
Develop furniture layouts and room typicals, then test them against the floor plan, technology, storage, privacy, future change and existing assets.
Useful output · conceptual layouts, typicals or plan options
Use the appropriate mix of 2D plans, 3D visualizations, finish studies and samples to make decisions visible before ordering.
Useful output · review package matched to the written scope
Compare application-led product options against performance, finish, current availability, warranty, budget, freight and installation needs.
Useful output · controlled shortlist, alternates and preliminary furniture budget
Document approved decisions and move into detailed specification, procurement, delivery, installation and Day 2 support as included.
Useful output · approved direction and next-phase responsibility list
A lease plan, floor plan, room list, headcount, furniture standard, budget, or simply a clear office problem can be enough to begin discovery. Better inputs reduce avoidable assumptions.
Depending on the written scope, COI deliverables may include:
Not every project needs every deliverable. The proposal should identify exactly what COI will produce, what the client must provide and which decisions belong to other project professionals.
Organised around how the office is used rather than around a furniture catalog.
Plan around role, task, peak occupancy, assigned or shared use, monitors, power and data, storage, privacy, adjustability and future change.
Balance focused work, employee or client conversations, video calls, meeting needs, storage, technology and finish hierarchy.
Coordinate table geometry, seating, camera and display sightlines, microphones, power, data, accessibility inputs, storage and hospitality.
Match the setting to group size, session length, reconfiguration, presentation, learning and reset needs.
Use the appropriate mix of enclosed rooms, pods, screens and acoustic products for the activity and documented privacy requirement. Product test data, configuration and field conditions all matter.
Plan arrival, waiting, staff work, visitor routes, deliveries, accessibility inputs, signage, storage, finishes and maintenance together.
Support meals, informal work, conversation, events and restorative breaks with furniture that fits use, cleaning, power and reset needs.
Coordinate lockers, files, print, mail, supplies, waste, art, planters, preserved greenery, moss and other visual or biophilic elements.
Unless the project brief says otherwise, include at least one art or biophilic consideration in every room so the furniture plan does not stop at desks and chairs. COI does not describe a product as soundproof or confidential without exact model data, configuration and field-condition context.
COI connects design decisions to the furniture budget, current product information, freight, installation and the target occupancy plan. Early numbers are planning inputs, not fixed quotes.
Furniture pricing, freight programs, availability and production information change frequently and should be reverified before quoting or ordering. Final schedule and price depend on the approved scope, current quotes, site conditions and client decisions. Where phasing helps, project financing can spread the furniture spend across the occupancy plan.
A project may involve more or fewer parties. This is a useful starting map, and it is written text rather than a colour-coded chart so it stays readable on any device.
Defines business goals, budget, approval path, operational requirements, employee policy and final decisions.
Leads the furniture-led discovery, programming, layouts, application planning, finish and product direction, furniture budgeting and approved implementation scope.
Own the professional design, building, code, accessibility, life-safety, construction-document and engineering responsibilities included in their agreements.
Owns construction execution, trade coordination, construction schedule and site conditions within its contract.
Define device, monitor, power, data, cable, AV, security and system requirements and approve the related interfaces.
Defines building rules, access, insurance, loading, elevators, work hours and other property requirements.
The written responsibility matrix controls. A website summary does not expand any party's contract. For a fuller breakdown, read the office fit-out responsibility matrix.
Open-line does not mean placing more brands on the page. It means defining the requirement, comparing qualified options and coordinating one furniture package. COI sources across 100+ commercial furniture manufacturer lines to help align product application, lead time, budget and design intent.
One office rarely needs the same product tier everywhere. A task chair, boardroom table, training chair, reception desk, cafe table, pod and planter solve different problems. The recommendation should reflect the application, dimensions, performance evidence, finish, technology, budget, schedule, territory and service requirements.
Product availability, performance, warranty, lead time, freight and pricing remain model-, configuration-, territory-, quote- and date-specific.
Existing furniture can change the layout, budget, move plan and product standard. An inventory can identify products to keep, reconfigure, relocate, repair, store for a defined use, resell, donate, recycle or replace.
COI can connect approved asset information to furniture standards, future moves and existing furniture and Day 2 support. Resale value, donation acceptance, recycling availability and reporting depend on product condition, market demand, project location, records and partner availability. Where applicable, COI can use approved RESEAT workflows to support furniture inventory, reuse, resale, donation or recycling documentation.
A useful design review package makes six things visible: the starting problem, what COI received, what the design team developed, how furniture, finish, budget or existing assets changed the decision, what COI actually supplied or coordinated, and the approved plan, rendering, palette or installed photography.
This is the structure of a review package, not a completed COI client project. Ask COI for relevant plans, product samples, finish palettes, installation examples, manufacturer references and project experience matched to your office type, location, schedule and furniture scope.
COI is based in Londonderry, New Hampshire and focuses on office design and furniture projects across New Hampshire and Greater Boston / Massachusetts. Qualified New England and multi-location projects can be supported based on scope, manufacturer territory, installation coverage, site requirements and schedule.
It is the planning work that connects how the office needs to function with furniture layouts, room typicals, finishes, product options, budget and implementation. Depending on scope, COI may provide discovery, programming, 2D furniture plans, 3D visualizations, finish direction, preliminary product options and a path into specification, procurement and installation.
COI is a commercial furniture dealer and workplace-project partner. This service focuses on furniture-led office design and planning. Architecture, engineering, code, accessibility, permits, construction documents, MEP and regulated project responsibilities remain with the appropriate qualified professionals unless expressly included through a disclosed written scope.
Office design defines how the workplace should support people, activities, rooms, furniture, finishes, technology inputs, budget and future change. Space planning turns part of that direction into scaled furniture layouts and plan options. COI often coordinates the two, but each project's deliverables should be stated in writing.
Start during lease evaluation, test fitting or early design when possible, or as soon as an approved floor plan exists. Early furniture input gives the team more time to test room sizes, layouts, monitors, power and data interfaces, finishes, budget, existing assets, availability and installation constraints.
Yes. COI can support the furniture workstream and coordinate with the client's architect, interior designer, OPM, GC, landlord, IT/AV teams and building management. The responsibility matrix and written agreements should identify who owns each decision.
You can start with a lease plan, room list, sketch, dimensions, headcount, furniture standard or a clear description of the office problem. COI will identify what additional source material or professional input is needed before layout or specification work proceeds.
No. The appropriate deliverables depend on project stage, source files, complexity, decisions required and written scope. The proposal should state what COI will produce and what the client or project team must provide.
Cost depends on project stage, square footage, number and type of spaces, source files, stakeholder process, revisions, visualization, finish work, product research, site requirements and whether design is part of a larger furniture project. COI can define the design scope after reviewing the project.
Timing depends on source information, project size, stakeholder availability, revision cycles, technology and finish decisions, construction milestones and approval speed. Initial conceptual furniture layouts may be available in as little as 3 business days for qualifying projects after complete discovery materials are received. That is not a universal full-design turnaround.
Yes. An inventory can identify products that may be compatible, serviceable and worth keeping. COI can help evaluate reuse, reconfiguration, relocation, repair, resale, donation, recycling and replacement options within the approved scope.
The approved direction can move into detailed furniture specification, current pricing and alternates, procurement, freight and receiving coordination, delivery, installation, punch and Day 2 support, depending on the written project scope.
COI focuses on New Hampshire and Greater Boston / Massachusetts. Qualified New England and multi-location projects can be supported based on scope, manufacturer territory, installation coverage, site requirements and schedule.
COI can help turn those inputs into a furniture-led design, product direction and practical next-step plan for the approved project scope.
Not sure whether you need design, planning, specification, fit-out or another service? Take the design quiz.
Last reviewed August 13, 2026